@extends('layouts.app')

@section('title', 'New Support Ticket')

@push('styles')
<style>
    .create-ticket-page { }

    .page-header {
        margin-bottom: 1.75rem;
    }

    .back-link {
        display: inline-flex;
        align-items: center;
        gap: 0.4rem;
        font-size: 0.82rem;
        color: var(--text-muted);
        text-decoration: none;
        margin-bottom: 0.75rem;
        transition: color var(--transition);
    }

    .back-link:hover { color: var(--accent); }

    .page-header h1 {
        font-size: 1.5rem;
        font-weight: 700;
        display: flex;
        align-items: center;
        gap: 0.5rem;
    }

    .page-header h1 i { color: var(--accent); }

    /* Form card */
    .form-card {
        background: var(--bg-card);
        border: 1px solid var(--border);
        border-radius: var(--radius-lg);
        padding: 2rem;
        max-width: 820px;
    }

    .form-group { margin-bottom: 1.25rem; }

    .form-label {
        display: block;
        font-size: 0.85rem;
        font-weight: 500;
        color: var(--text-secondary);
        margin-bottom: 0.5rem;
    }

    .form-label .required {
        color: var(--danger);
        margin-left: 0.15rem;
    }

    .form-input,
    .form-select,
    .form-textarea {
        width: 100%;
        padding: 0.75rem 1rem;
        background: var(--bg-secondary);
        border: 1px solid var(--border);
        border-radius: var(--radius-sm);
        color: var(--text-primary);
        font-family: inherit;
        font-size: 0.9rem;
        outline: none;
        transition: border-color var(--transition);
    }

    .form-input::placeholder,
    .form-textarea::placeholder { color: var(--text-muted); }

    .form-input:focus,
    .form-select:focus,
    .form-textarea:focus { border-color: var(--accent); }

    .form-input.is-invalid,
    .form-select.is-invalid,
    .form-textarea.is-invalid { border-color: var(--danger); }

    .form-select option {
        background: var(--bg-secondary);
        color: var(--text-primary);
    }

    .form-textarea {
        resize: vertical;
        min-height: 150px;
        line-height: 1.6;
    }

    .form-row {
        display: grid;
        grid-template-columns: 1fr 1fr;
        gap: 0.75rem;
    }

    .form-error {
        font-size: 0.78rem;
        color: var(--danger);
        margin-top: 0.35rem;
        display: flex;
        align-items: center;
        gap: 0.3rem;
    }

    .form-hint {
        font-size: 0.75rem;
        color: var(--text-muted);
        margin-top: 0.3rem;
    }

    /* File upload */
    .file-upload-area {
        display: flex;
        flex-direction: column;
        align-items: center;
        justify-content: center;
        border: 2px dashed var(--border);
        border-radius: var(--radius-sm);
        padding: 2rem 1.5rem;
        text-align: center;
        cursor: pointer;
        transition: all var(--transition);
        position: relative;
    }

    .file-upload-area:hover,
    .file-upload-area.dragover {
        border-color: var(--accent);
        background: var(--accent-light);
    }

    .file-upload-area i {
        font-size: 1.75rem;
        color: var(--text-muted);
        margin-bottom: 0.5rem;
        display: block;
    }

    .file-upload-area p {
        font-size: 0.85rem;
        color: var(--text-secondary);
        margin-bottom: 0.15rem;
    }

    .file-upload-area .hint {
        font-size: 0.75rem;
        color: var(--text-muted);
    }

    .file-upload-area input[type="file"] { display: none; }

    .file-selected {
        display: none;
        align-items: center;
        gap: 0.5rem;
        margin-top: 0.75rem;
        padding: 0.5rem 0.75rem;
        background: var(--accent-light);
        border-radius: var(--radius-sm);
        font-size: 0.82rem;
        color: var(--accent);
    }

    .file-selected.visible { display: inline-flex; }

    .file-selected .remove-file {
        background: none;
        border: none;
        color: var(--danger);
        cursor: pointer;
        font-size: 0.75rem;
        padding: 0;
        margin-left: auto;
    }

    /* Submit */
    .form-actions {
        display: flex;
        justify-content: flex-end;
        gap: 0.75rem;
        margin-top: 2rem;
        padding-top: 1.5rem;
        border-top: 1px solid var(--border);
    }

    .btn-cancel {
        display: inline-flex;
        align-items: center;
        gap: 0.4rem;
        padding: 0.65rem 1.25rem;
        background: transparent;
        border: 1px solid var(--border);
        border-radius: var(--radius-sm);
        color: var(--text-secondary);
        font-family: inherit;
        font-size: 0.875rem;
        font-weight: 500;
        cursor: pointer;
        text-decoration: none;
        transition: all var(--transition);
    }

    .btn-cancel:hover { border-color: var(--text-muted); color: var(--text-primary); }

    .btn-submit {
        display: inline-flex;
        align-items: center;
        gap: 0.5rem;
        padding: 0.65rem 1.5rem;
        background: var(--accent);
        color: #fff;
        border: none;
        border-radius: var(--radius-sm);
        font-family: inherit;
        font-size: 0.875rem;
        font-weight: 600;
        cursor: pointer;
        transition: all var(--transition);
    }

    .btn-submit:hover {
        background: var(--accent-hover);
        transform: translateY(-1px);
        box-shadow: var(--shadow-md);
    }

    @media (max-width: 640px) {
        .form-card { padding: 1.25rem; }
        .form-row { grid-template-columns: 1fr; }
    }
</style>
@endpush

@section('content')
    <div class="create-ticket-page">
        {{-- Header --}}
        <div class="page-header">
            <a href="{{ route('escrow.support') }}" class="back-link">
                <i class="fas fa-arrow-left"></i> Back to Tickets
            </a>
            <h1><i class="fas fa-plus-circle"></i> New Support Ticket</h1>
        </div>

        {{-- Form --}}
        <div class="form-card">
            <form method="POST" action="{{ route('escrow.support.store') }}" enctype="multipart/form-data" id="ticketForm">
                @csrf

                {{-- Subject --}}
                <div class="form-group">
                    <label class="form-label" for="subject">Subject <span class="required">*</span></label>
                    <input type="text"
                           class="form-input @error('subject') is-invalid @enderror"
                           id="subject"
                           name="subject"
                           value="{{ old('subject') }}"
                           placeholder="Brief description of your issue"
                           required>
                    @error('subject')
                        <div class="form-error"><i class="fas fa-exclamation-circle"></i> {{ $message }}</div>
                    @enderror
                </div>

                {{-- Category & Priority --}}
                <div class="form-row">
                    <div class="form-group">
                        <label class="form-label" for="category">Category <span class="required">*</span></label>
                        <select class="form-select @error('category') is-invalid @enderror" id="category" name="category" required>
                            <option value="">Select category</option>
                            <option value="general" {{ old('category') === 'general' ? 'selected' : '' }}>General</option>
                            <option value="billing" {{ old('category') === 'billing' ? 'selected' : '' }}>Billing</option>
                            <option value="technical" {{ old('category') === 'technical' ? 'selected' : '' }}>Technical</option>
                            <option value="account" {{ old('category') === 'account' ? 'selected' : '' }}>Account</option>
                            <option value="feature" {{ old('category') === 'feature' ? 'selected' : '' }}>Feature Request</option>
                        </select>
                        @error('category')
                            <div class="form-error"><i class="fas fa-exclamation-circle"></i> {{ $message }}</div>
                        @enderror
                    </div>

                    <div class="form-group">
                        <label class="form-label" for="priority">Priority <span class="required">*</span></label>
                        <select class="form-select @error('priority') is-invalid @enderror" id="priority" name="priority" required>
                            <option value="low" {{ old('priority', 'normal') === 'low' ? 'selected' : '' }}>Low</option>
                            <option value="normal" {{ old('priority', 'normal') === 'normal' ? 'selected' : '' }}>Normal</option>
                            <option value="high" {{ old('priority') === 'high' ? 'selected' : '' }}>High</option>
                        </select>
                        @error('priority')
                            <div class="form-error"><i class="fas fa-exclamation-circle"></i> {{ $message }}</div>
                        @enderror
                    </div>
                </div>

                {{-- Message --}}
                <div class="form-group">
                    <label class="form-label" for="message">Message <span class="required">*</span></label>
                    <textarea class="form-textarea @error('message') is-invalid @enderror"
                              id="message"
                              name="message"
                              placeholder="Describe your issue in detail. Include any relevant order numbers, screenshots, or steps to reproduce the problem."
                              required>{{ old('message') }}</textarea>
                    @error('message')
                        <div class="form-error"><i class="fas fa-exclamation-circle"></i> {{ $message }}</div>
                    @enderror
                </div>

                {{-- Attachment --}}
                <div class="form-group">
                    <label class="form-label">Attachment <span style="color: var(--text-muted); font-weight: 400;">(optional)</span></label>
                    <label class="file-upload-area" for="attachment" id="dropZone">
                        <i class="fas fa-cloud-upload-alt"></i>
                        <p>Click to upload or drag a file here</p>
                        <span class="hint">PNG, JPG, PDF up to 5MB</span>
                        <input type="file" id="attachment" name="attachment" accept="image/*,.pdf">
                    </label>
                    <div class="file-selected" id="fileSelected">
                        <i class="fas fa-paperclip"></i>
                        <span id="fileName"></span>
                        <button type="button" class="remove-file" onclick="removeFile()"><i class="fas fa-times"></i></button>
                    </div>
                    @error('attachment')
                        <div class="form-error"><i class="fas fa-exclamation-circle"></i> {{ $message }}</div>
                    @enderror
                </div>

                {{-- Actions --}}
                <div class="form-actions">
                    <a href="{{ route('escrow.support') }}" class="btn-cancel">Cancel</a>
                    <button type="submit" class="btn-submit">
                        <i class="fas fa-paper-plane"></i> Submit Ticket
                    </button>
                </div>
            </form>
        </div>
    </div>
@endsection

@push('scripts')
<script>
(function() {
    const fileInput = document.getElementById('attachment');
    const fileSelected = document.getElementById('fileSelected');
    const fileNameSpan = document.getElementById('fileName');
    const dropZone = document.getElementById('dropZone');

    fileInput.addEventListener('change', function() {
        if (this.files.length) {
            const file = this.files[0];
            if (file.size > 5 * 1024 * 1024) {
                TensealModal.notice({
                    type: 'warning',
                    title: 'File too large',
                    message: 'Attachments can be up to 5MB. Pick a smaller file and try again.',
                });
                this.value = '';
                return;
            }
            fileNameSpan.textContent = file.name;
            fileSelected.classList.add('visible');
        } else {
            fileSelected.classList.remove('visible');
        }
    });

    window.removeFile = function() {
        fileInput.value = '';
        fileSelected.classList.remove('visible');
        fileNameSpan.textContent = '';
    };

    // Drag & drop visual feedback
    ['dragenter', 'dragover'].forEach(evt => {
        dropZone.addEventListener(evt, function(e) {
            e.preventDefault();
            this.classList.add('dragover');
        });
    });

    ['dragleave', 'drop'].forEach(evt => {
        dropZone.addEventListener(evt, function(e) {
            e.preventDefault();
            this.classList.remove('dragover');
        });
    });

    dropZone.addEventListener('drop', function(e) {
        if (e.dataTransfer.files.length) {
            fileInput.files = e.dataTransfer.files;
            fileInput.dispatchEvent(new Event('change'));
        }
    });
})();
</script>
@endpush